Privacy Policy - hexscroll

Effective Date: 23-November-2025
Last Updated: 23-November-2025

Introduction

Hexscroll ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

Personal Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms on our website
Request a consultation or quote
Subscribe to our newsletter or communications
Communicate with us via email, phone, or other channels
Engage our services
Register for an account (if applicable)

This information may include:

Full name
Email address
Phone number
Postal address
Property type (residential, commercial, industrial)
Project details and requirements
Company name and position (for business clients)
Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

IP address
Browser type and version
Operating system
Referring website
Pages visited and time spent on pages
Date and time of visit
Device information
Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from third parties such as:

Business partners and contractors
Analytics providers
Marketing platforms
Social media platforms (if you interact with us there)

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

To provide, maintain, and improve our automation services
To process and fulfill your requests and consultations
To communicate with you about our services
To provide customer support and technical assistance
To schedule installations and service appointments

Business Operations

To manage our customer relationships
To process payments and maintain financial records
To comply with legal and regulatory obligations
To protect against fraud and unauthorized activities
To enforce our terms and conditions

Marketing and Communications

To send you promotional materials and updates (with your consent)
To inform you about new products, services, and offers
To conduct surveys and gather feedback
To improve our marketing efforts

Analytics and Improvement

To analyze website usage and improve user experience
To monitor and analyze trends and usage patterns
To develop new products and services
To conduct research and testing

Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:

Consent: You have given us permission to process your information
Contract: Processing is necessary to perform a contract with you
Legal Obligation: We need to comply with legal requirements
Legitimate Interests: Processing is in our legitimate business interests and does not override your rights

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party vendors and service providers who perform services on our behalf, including:

Payment processors
Cloud hosting providers
Email service providers
Analytics providers
Marketing platforms
Installation contractors and technicians (as necessary for service delivery)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

Court orders or legal processes
Law enforcement requests
Protection of our rights and property
Prevention of fraud or illegal activities
Protection of safety of individuals

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Customer Information: Retained for the duration of our business relationship and for a reasonable period afterward for legal and business purposes
Marketing Data: Retained until you unsubscribe or request deletion
Website Analytics: Typically retained for 12-24 months
Financial Records: Retained as required by tax and accounting regulations

When information is no longer needed, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of data in transit and at rest (SSL/TLS)
Secure servers and databases
Access controls and authentication
Regular security assessments
Employee training on data protection
Physical security measures

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

Right to access the personal information we hold about you
Right to receive a copy of your data in a portable format

Correction

Right to request correction of inaccurate or incomplete information

Deletion

Right to request deletion of your personal information (subject to legal obligations)

Restriction

Right to request restriction of processing in certain circumstances

Objection

Right to object to processing of your information for marketing purposes
Right to object to processing based on legitimate interests

Withdrawal of Consent

Right to withdraw consent at any time (where processing is based on consent)

Complaint

Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us:

Remember your preferences
Understand how you use our website
Improve website functionality
Provide personalized content
Measure marketing effectiveness

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality (cannot be disabled)

Analytics Cookies: Help us understand website usage (Google Analytics, etc.)

Marketing Cookies: Track advertising effectiveness and user preferences

Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.

International Data Transfers

If you are located outside [Your Country], please be aware that your information may be transferred to, stored, and processed in [Your Country] where our servers and service providers are located.

By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on our website
Updating the "Last Updated" date
Sending you an email notification (for significant changes)

Your continued use of our services after such changes constitutes acceptance of the updated policy.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals, as there is no standard for how to interpret them.

Your Consent

By using our website or services, you consent to this privacy policy and agree to its terms.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Hexscroll
Email: info@hexscroll.com
Address: 177/7, 1st Lane, Abeyrathna Mw, Makuluduwa, Piliyandala, Sri Lanka.

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

Specific Regional Provisions

For European Economic Area (EEA) Residents

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including those outlined in the "Your Privacy Rights" section above.

Our data controller contact information:
[Company Name and Address]

For California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of sale of personal information (we do not sell personal information)
Right to deletion of personal information
Right to non-discrimination for exercising your rights

To exercise these rights, contact us using the information above.

For Other Jurisdictions

We comply with applicable data protection laws in all jurisdictions where we operate. If you have questions about your rights, please contact us.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.

Business Contact Information

For business-related inquiries or service requests, please visit our Contact page or reach us at:

Website: [www.hexscroll.com]
Email: [info@hexscroll.com]
Phone: [Your Phone Number]

This privacy policy was last updated on [Date] and is effective as of [Date].